Support

Getting started

• Create notes from the Notes tab.
• Mark important notes as favorites.
• Move sensitive notes to Hidden Notes and unlock them with Face ID, Touch ID, or passcode.
• Use search with regular text, Hangul jamo, or initial consonants.
• Use editor tools for checklists, bullets, date stamps, and full-note copy.

Privacy and ads

OctiNote stores note content on your device. The app may show Google AdMob banner ads in the Notes tab and App Open ads at launch, may request App Tracking Transparency permission, and may use Firebase Analytics for minimal usage-flow events. Consent and privacy options are provided through Google UMP where required. See the Privacy Policy for details.

Troubleshooting

• Make sure your device is running iOS 17 or later.
• If biometric unlock fails, check Face ID, Touch ID, or passcode settings in the Settings app.
• If search results look unexpected, try a full word, Hangul jamo, or initial consonants.